The upper management of Air Company AIM AIR LLC declares its commitment to ensure the achievement of the objectives set in order to maintain the satisfaction of our customers, employees and stakeholders, ensure the safety of flights and the safety of people working with us on our behalf or for us.The Quality Policy of Air Company AIM AIR LLC is directed to ensure high-level customer service, operation and maintenance of operational capabilities of aircraft according to the highest standards of safety and airworthiness.
The company works to provide customers with air transport and meet the needs of quality, safety, reliability, cost and efficiency in all areas of activity.
In order to maintain the optimal framework for achieving the objectives, a quality management system, in accordance with the requirements of ISO 9001:2015, has been designed, implemented and maintained.
The management system determines the improvement of the company’s performance and gives confidence to customers and all interested parties in the services offered. The company’s management aims at maintaining transparency, continuously optimizing processes and promoting professionalism in the Air Company AIM AIR LLC.
The General Manager undertakes to maintain and continuously improve the quality management system and ensures that the policy and quality objectives are known, understood and respected by the company’s personnel, subject to periodic reviews for the purpose of continuous suitability.
The company’s management is committed to providing the appropriate resources to achieve the proposed objectives and to continuously improve the integrated management system.
REGARDING QUALITY, THE AIM AIR LLC AIR COMPANY HAS PROPOSED TO:
- Maintain and continuously improve the quality management system, in line with the requirements of ISO 9001: 2015
- Maintain an improved and effective monitoring of the company’s services
- Ensure professional development and stimulation of the potential of each employee
- Increase the effectiveness and speed of response of all processes
- Ensure transparency and facilitate partners’ access to relevant information by improving communication
- Promoting respect for the client and the values of the community it belongs to.
THE MANAGEMENT OF AIR COMPANY AIM AIR LLC IS COMMITTED TO:
- Periodically and constantly review, maintain and improve the quality management system
- Provide the necessary resources to maintain service to the desired quality of customers
- Continually adapt the policy and objectives in the field of quality and analyse the degree of accomplishment of the proposed missions.